The objective of this project was to implement a new ITSM tool built on the ITIL framework, which would further enable the OfficeMax team to achieve its goals - delivering measurable IT service that is efficient and customer focused. OfficeMax is a total workplace solutions provider, serving Australian and New Zealand organisations including offices, schools and government with office products, technology solutions, furniture, medical and kitchen supplies, and promotional products. From its origins as Pedersen Stationers in 1965, OfficeMax has grown over 43 years to have sales and distribution centres in every state and 1500 employees across Australia and New Zealand. OfficeMax is an industry-leading workplace solutions provider, known for excellence in customer service. More than 10,500 service providers and suppliers are also associated with AGC, all through a nationwide network of chapters.Customer satisifaction 91.3% About OfficeMax AGC represents more than 27,000 firms, including over 6,500 of America’s leading general contractors, and over 9,000 specialty-contracting firms. The Associated General Contractors of America (AGC) is the leading association for the construction industry. See, call 888.2.OFFICE or ask your Account Manager for details. Orders must be placed 1 hour before store closing. **Curbside pickup is available in most stores, subject to state and local regulations. Many orders can be delivered next business day (between 8:30 AM and 5:00 PM) if placed online or via phone by 3:00 PM or via fax by 1:00 PM, local time (In most locations). Non-qualifying orders incur a delivery charge (minimum charge of $9.99). Orders outside our local delivery area and most furniture, oversized, bulk items, cases of bottled water and other beverages and special-order items do not qualify. Should you have any questions or concerns, please feel free to reach out to: Delivery: Minimum purchase required after discounts and before taxes. Here's a 10% off coupon for you to use on your next online purchase using your new ODP Business Solutions™ Account. We recommend you place your orders online so that you can continue to get your full member contract pricing. The Store Discount Program will now offer a standard discount on certain product categories when you identify yourself as a program member, however the SPC will no longer provide access to all of your member discounts.Once you’ve registered online for the Store Discount Program, you’ll be able to access the digital QR Code in the app. If you already have the Office Depot Business mobile app, it will soon be re-branded ODP Business Solutions.
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